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Terms of Service
Scheduling appointments:
Short-notice appointments are possible but with very few chance of success. Of course if i am available i am glad to make the appointment. It is advised to book your massage session at least 1-2 days in advance.
Cancellation, re-scheduling appointments:
A minimum of 3 hours notice required to cancel or re-schedule an appointment. Please call or e-mail me as early as you possibly can.
Massage time:
Please arrive on time. I ask that you not arrive more than 5 minutes before your scheduled session. If you arrive too early you may be interrupting another client's experience.
Your session length reflects the hands-on time for massage. So a 60 minutes massage consists of 60 minutes of actual hands-on massage work. That means there is 15-25 minutes extra time before/after the massage session for the small talk, undressing and dressing, and at least a shower before the massage and the optional shower after the massage (no time pressure).
Methods of payment:
You can pay in cash with any currency.
Credit/debit card and PayPal payments are available: you can pay with your PayPal account or credit/debit card (any credit/debit card that displays an AmEx, Diners Club, Discover, Maestro, Mastercard, Revolut, Union Pay, Visa, V PAY logo as well as NFC payments via Apple Pay, Google Pay).
Confidentiality:
All client information is completely confidential, please check the privacy policy to learn more.
Consent:
Any person under 18 years of age must be accompanied by a parent, or legal guardian, who must sign that they give consent for treatment to be given.
Contra-indications:
My aim is to help you to improve and maintain your health and well being. I am not a general practitioner and am not qualified to diagnose medical conditions. If you have certain medical conditions, I may need the consent of your GP before you have a treatment. If you do have any concerns or questions, please feel free to contact me for further information.
I reserve the right to immediately terminate a session, or it may not even start in the event of inappropriate or unprofessional behavior, body odor, infectious condition such as a cold, coronavirus, flu, skin rash, or if you are intoxicated or under the influence of illegal drugs.
Additional information to consider before making a massage appointment during the Covid-19 pandemic
As we know, people with Covid-19 can spread the illness even when they feel or look well.
There is no method to completely remove the risk of person-to-person spread of Covid-19 in a massage setting.
High risk of severe Covid-19 illness in persons older than 65 years.
High risk of severe Covid-19 illness in persons with underlying health conditions.
When appropriate, consider to implement self-care measures such as rest, hydration, light stretching, light or moderate activity and self-massage to treat aches and pains until the restrictions are lifted.
I closely follow the WHO guidelines for hand hygiene and clean equipment and facilities between patients.
Updated on 22nd August, 2022
Opening hours
Monday - Friday: 9:00 - 19:00
Saturday - Sunday: 11:00 - 17:00